These Terms of Service (“Terms”) govern your access to and use of the Dawin clinical documentation platform (“Service”) provided by Dawin Technologies (“Dawin,” “we,” “our,” or “us”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, do not use our Service.
Our Service is intended solely for licensed healthcare professionals. By using Dawin, you represent and warrant that you are a licensed physician or healthcare provider authorized to practice medicine in your jurisdiction. You must be at least 18 years old to use our Service.
To use our Service, you must create an account. You agree to:
Free Trial: We offer a 14-day free trial with no credit card required. At the end of the trial, you may choose to subscribe to continue using the Service.
Subscription Plans: Our Pro plan is billed monthly at $50/month. Subscription fees are non-refundable except as required by law.
Payment: You authorize us to charge your payment method for all applicable fees. If payment fails, we may suspend or terminate your access.
Cancellation: You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period.
You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
Dawin is a documentation tool that assists healthcare professionals. You remain solely responsible for all clinical decisions, patient care, and the accuracy of final documentation. You must review and verify all AI-generated content before using it in patient care. Dawin does not provide medical advice and should not be relied upon as a substitute for professional medical judgment.
The Service, including all software, content, and materials, is owned by Dawin and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You retain ownership of your patient data and clinical documentation.
Your use of the Service is subject to our Privacy Policy. We are committed to HIPAA compliance and protecting patient health information. You agree to use the Service in compliance with HIPAA and other applicable privacy regulations.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF AI-GENERATED CONTENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DAWIN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold Dawin harmless from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or violation of any rights of another party.
We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service immediately ceases. Data retention after termination is governed by our Privacy Policy.
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
These Terms are governed by the laws of Qatar. Any disputes shall be resolved in the courts of Qatar.
For questions about these Terms, please contact us:
Email: info@dawin.ai
Address: Pasteur Street – Gemmayzeh
Burotec Building, 5th Floor
Beirut, Lebanon